Shipping policy

Shipping Options at a Glance

Whether you're ordering online or browsing in our Oxford shop, everything runs from the same live system at Hoyle's, so stock levels online are always the same as those in store, and you can choose the delivery or collection method that works best for you. Please note, orders placed on weekends or bank holidays will be dispatched the next available working day. (For example, an order placed on a Saturday will be sent out Monday. An order placed on a bank holiday Monday will be sent on Tuesday and delivered from Wednesday onwards.)

InPost Locker Delivery – £2.95
A convenient option for maximum flexibility! Your parcel will be delivered to a secure InPost locker of your choice (yours to decide once you've checked out) within 2–4 working days. Find out more here.

Standard UK Delivery – £4.95
Orders to OX1, OX2, OX3, and OX4 are delivered via our fantastic local partners, Velocity Cycle Couriers, usually within 0–2 working days.
All other UK orders are sent via Royal Mail and should arrive in 2–4 working days.

Northern Ireland & Scottish Highlands: £19.95

Channel Islands: £14.95 via Parcelforce Euro Economy

Next Working Day UK Delivery – £9.95
Guaranteed for orders placed by midday. Orders placed after this time will be sent the same day where possible, but next-day delivery cannot be guaranteed. Please note, next-day delivery is not available for remote UK locations.

Click & Collect – Free
Collect your order in-store from our Oxford shop! Just choose “Pick up in store” at checkout. We’ll email you when your order is ready – usually within an hour or two.

Collection address:
Hoyle’s of Oxford,
71 High Street, Oxford, OX1 4BA
Or find us on Google Maps or what3words.

You're welcome to collect whenever works best for you! We're open 10-6 Monday to Saturday and 11:30-6 on Sundays.

International Delivery
With increasingly frequent fluctuations in price, we now ship worldwide on request. International rates vary considerably depending on location and parcel size, so we quote individually to ensure you get the best available rate.
Please get in touch and let us know what you’d like to order and where you’re based – we’ll come back to you promptly with a personalised quote.

Questions?
If you’re unsure which delivery method to choose or need something urgently, don’t hesitate to get in touch – we’re always happy to help.